If your policy was provided by Aegean Insurance please contact:
56-58 Pindou Str, Chalandri, Attiki 152 33, Greece
There are three External Dispute Resolution (EDR) schemes in operation in Greece.
Hellenic Consumers Ombudsman
144 Alexandras Avenue, 114 71, Athens, Greece
Tel: +30 210 646 0862
Fax: +30 210 646 0414
Complaints must be submitted to the Hellenic Consumers Ombudsman within three months of the complainant becoming aware of the act or omission that gave rise to the complaint.
Bank of Greece
21 E. Venizelos Avenue, 102 50, Athens, Greece
Tel: +30 210 320 1111
Fax: +30 210 323 2239/2816
General Secretary of Consumer Affairs
Kaniggos Sq., 10181, Athens, Greece
The General Secretary will not deal with complaints about a refusal to pay a claim or a delayed claim payment. Also, it will not deal with civil claims.